4 Simple Programs for Managing Employee Goals.4 Essential Tips for Helping Employees Take on New Roles.

Want more tips on managing employees? Check these out: However, making difficult decisions yourself can deprive your employees of opportunities to learn the intricacies of your business. You want to stop wasting resources on a past event and forge ahead with new ideas. Quickly solving a problem and swiftly dealing with a crisis are reasonable actions of a forward-thinking business owner. Get buy-in and collaboration from an uncooperative employee, vendor or customer.Deal with a volatile workplace scenario.Respond appropriately to unusual requests, distinguishing them from fraudulent ones.Handle sensitive customer service situations, such as price negotiations or collection issues.Teachable moments can give employees the insight needed to navigate business minefields.ĭefine the skills that are difficult to teach, such as insights that are seemingly impossible to impart and the knowledge base that is hard to transfer. Parents often use this approach when their children encounter difficulties, have questions, and are eager to listen to advice about specific situations.ĭon’t underestimate the power of this gentle tactic. The teachable moment is the narrow window of opportunity to show employees how business mission, values and goals translate into real-world action. When problems that defy flow-charted responses occur, turn them into 'teachable moments' as case studies for discovering clarity and making smart decisions.

But great ideas often collide with day-to-day pressures and overworked, muddled-thinking employees who are ill-prepared to deal with business complexities. Equipping people to make excellent decisions is a great idea.

Teachable moment definition